NT Compatible

FingerPrint (5)

This product has been tested on the following operating systems: Windows Vista and has a average rating of 5

The last rating (5) has been submitted on 2008-12-25 11:45:07 by Anonymous running Windows Vista:
-

HP OfficeJet R45 multi-function (5)

This product has been tested on the following operating systems: Windows 2000,Windows XP,Windows Vista and has a average rating of 5

The last rating (5) has been submitted on 2008-11-04 12:15:43 by Anonymous running Windows 2000:
Drivers supplied with W2K work OK and
enable full TWAIN (any application) and printing functionality. HP has
released a beta driver update which includes scanning software (but any
TWAIN compliant scanning package will work out-the-box).

HP Scanjet 4070 Photosmart Scanner (5)

This product has been tested on the following operating systems: Windows Vista,Windows XP and has a average rating of 5

The last rating (1) has been submitted on 2008-10-10 16:31:44 by Anonymous running Windows Vista:
I'd sure LIKE to get the steps to get this product working - but it's not got a current driver for Vista yet.

ScanJet 5200c (4)

This product has been tested on the following operating systems: Windows XP,Windows 2000,Windows Vista and has a average rating of 4

The last rating (1) has been submitted on 2008-07-27 11:22:27 by Anonymous running Windows XP:
This product works under WXP SP1, but not under SP2 as of this writing. Here are HP's comments:

Thank you for contacting HP Total Care.

I gather from your email that the computer does not detect the scanner after the installation of Windows XP Service Pack 2.

I understand and appreciate your concern. However, the product is currently not supported under Windows XP SP2 and both Microsoft and HP are working together in co-ordination to resolve the issue.

The limitations of a product exists because when the product was introduced in the market, the supporting technology was not so advanced as it is today.

However, the troubleshooting steps I have provided below are capable of resolving this issue in many of the cases. I would like you to be assured that we will put in the best of our efforts in order to resolve the issue. Please follow the instructions given below to resolve the issue:

* Uninstall Windows XP SP 2.
* Uninstall Scanning software.
* Reinstall Scanning software.
* Reinstall Windows XP SP 2.
* Restore default settings for the Internet Explorer.

I am providing the detailed steps below. lease follow the steps given below in the order they are listed to resolve this issue.

=== Uninstalling Windows XP SP 2 ===

Please visit the URls below for assistance in Uninstalling Windows XP SP 2:

http://www.iamnotageek.com/a/45-p1.php

* Microsoft document on how to remove SP2 from your PC

http://support.microsoft.com/default.aspx?scid=kb;en-us;870898

NOTE: The URL above will take you to a non HP Web site. HP does not control and is not responsible for information outside of the HP Web site.

=== Uninstalling HP Scanning software ===

Step 1: Disconnect the scanner from the computer system

1. Shut down the computer system.
2. Disconnect the scanners power cable.
3. Disconnect the interface cable (USB, parallel, or SCSI).
4. Turn on the computer system.

Step 2: Uninstall the HP scanning software

1. Click Start, Settings, and then Control Panel (In Windows XP, click Start, then Control Panel) to open the Windows Control Panel.
2. Double-click Add/Remove Programs.
3. Select HP scanning software from the list of installed programs, and click Add/Remove.
4. Follow the instructions that appear on the screen to uninstall the drivers.

Step 3: Delete all of the remaining files installed by the HP scanning software

1. Double-click the My Computer icon, click View, Folder Options, and View. Place a dot in front of Show All Files and remove the check mark in front of Hide File Extensions for Known File Types. Click Apply and OK. Close Window.
2. Go to Start, Find, Search, Files and Folders. Type the names listed below in the Named line and C:\ in the Look In line, then click Find and Search:

a. hpsc*.* then click Edit, Select All and delete them.
b. Scanjet*.* click Edit, Select All and delete them.
c. *.tmp click Edit, Select All and delete them.
d. hpsjbmgr*, delete
e. hpsjclas.dll, delete
f. hpsj1695.dll, delete
g. hpsj32.dll, delete
h. hpppt*.*, delete
i. Precisionscan, delete

3. Close the file search window to return to the Desktop.
4. On the Desktop, double-click the Recycle Bin icon.
5. Click File, then click Empty Recycle Bin.

=== Installing the HP scanning software ===

I would recommend you to download and install the latest software of scanner for Windows XP from the URL below.

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?product=61254〈=en&lc=en&cc=us&dlc=en&os=228&softwareitem=sj-21791-1

NOTE: Clicking the link may give an error indicating it is invalid. If this occurs, copy the portion of the address on the remaining line(s) and paste it at the end of the address showing in your browser until the complete address is displayed in the Address box.

1. Double-click 'sj662en.exe'. This is the downloaded driver file Follow the screen prompts to install the scanning software.
2. After the HP Scanjet scanning software has completed installing, shut down the computer system.
3. Reconnect the scanner to the computer system using the USB, parallel or SCSI interface cable, then plug in the scanners power cord.
4. Reconnect the scanner power cable to the scanner and power outlet.
5. Restart the computer system. The New Hardware prompt will appear upon restarting and install the necessary drivers.

=== Installing Windows XP SP2 ===

Please visit the URL given below to download and install an Update patch, before installing Windows XP SP2:

http://h10025.www1.hp.com/ewfrf/wc/genericSoftwareDownloadIndex?lc=en&cc=us&softwareitem=pv-22793-3

NOTE: Clicking the link may give an error indicating it is invalid. If this occurs, copy the portion of the address on the remaining line(s) and paste it at the end of the address showing in your browser until the complete address is displayed in the Address box.

* Installing Windows XP SP2

http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=c00218731

NOTE: Clicking the link may give an error indicating it is invalid. If this occurs, copy the portion of the address on the remaining line(s) and paste it at the end of the address showing in your browser until the complete address is displayed in the Address box.

I am also providing an URL below for contacting Windows XP Service Pack 2 (SP2) Support Center:

http://www.support.microsoft.com/default.aspx?pr=windowsxpsp2

NOTE: The URL above will take you to a non HP Web site. HP does not control and is not responsible for information outside of the HP Web site.

=== Restoring default settings for the Internet Explorer ===

1. Open Internet Explorer.
2. Click to open 'Tools' menu.
3. Click on 'Internet options'.
4. Click on 'Advanced' tab.
5. Click on 'Restore defaults' tab to restore the default settings for the Internet Explorer.
6. Click on 'Apply' and 'Ok'.

HP 895 cxi (5)

This product has been tested on the following operating systems: Windows XP and has a average rating of 5

The last rating (5) has been submitted on 2007-03-03 10:18:26 by Anonymous running Windows XP:
Pick another type. It will come up with Cse. Choose Cxi.

HP CD-Writer Plus 9310 (5)

This product has been tested on the following operating systems: Windows 2000,Windows XP and has a average rating of 5

The last rating (5) has been submitted on 2007-02-06 17:22:12 by Anonymous running Windows 2000:
Works fine. No need for firmware upgrade. True PnP.

HP A717 Photo Printer (2)

This product has been tested on the following operating systems: Windows Vista and has a average rating of 2

The last rating (1) has been submitted on 2007-02-01 00:31:28 by NinjaGinger running Windows Vista:
The page that stated drivers would be available for Vista Mid to late January has dissapeared.

HP PSC 1350 All in One (1)

This product has been tested on the following operating systems: Windows XP 64 Bit (x86_64) and has a average rating of 1

The last rating (1) has been submitted on 2005-05-01 12:00:00 by Xenios running Windows XP 64 Bit (x86_64):
No drivers available from HP or Microsoft

HP psc 750 (5)

This product has been tested on the following operating systems: Windows XP 64 Bit (x86_64) and has a average rating of 5

The last rating (5) has been submitted on 2005-05-01 12:00:00 by Chris running Windows XP 64 Bit (x86_64):
Native drivers included with XP X64

HP 5110 OfficeJet USB (1)

This product has been tested on the following operating systems: Windows 2000 and has a average rating of 1

The last rating (1) has been submitted on 2004-08-01 12:00:00 by Anonymous running Windows 2000:
PC is getting a blue screen (either a system dump on uhcd.sys, or MULTIPLE_IRP_COMPLETE_REQUESTS error). PC not getting a bluescreen once the USB printer is unplugged from the USB port.

HP Office Jet R80xi (1)

This product has been tested on the following operating systems: Windows Server 2003 and has a average rating of 1

The last rating (1) has been submitted on 2003-08-01 12:00:00 by Anonymous running Windows Server 2003:
Printer will work but scanner will not. Must load Win2k drivers for mild scanner functionality. Auto doc feeder only feeds single sheet.

HP CD-Writer+9100i (5)

This product has been tested on the following operating systems: Windows 2000 and has a average rating of 5

The last rating (5) has been submitted on 2002-01-01 12:00:00 by Anonymous running Windows 2000:
Problem with hardware - needs firmware upgrade, but this firmware installer is not win2000 compatible - if you install the upgrade before installing this CDR/W on a win2000 machine or before installing win2000 it should fix the problem of this device not always recognizing when blank CD's are loaded
http://www.hp.com/cposupport/information_storage/support_doc/lpg40494.html#P28_2724

HP Photosmart 215 Digital camera (5)

HP 315 camera (5)

This product has been tested on the following operating systems: Windows XP and has a average rating of 5

The last rating (5) has been submitted on 2001-07-01 12:00:00 by Anonymous running Windows XP:
it works with the software that comes with the camera. XP finds the camera with no problems when you plug it in, but you can't use it as a removeable drive under "My Computer". It just doesn't show up

HP Deskjet 870cxi (5)

This product has been tested on the following operating systems: Windows NT 4.0,Windows 2000 and has a average rating of 5

The last rating (5) has been submitted on 2001-03-01 12:00:00 by Anonymous running Windows NT 4.0:
-

HP OfficeJet 600 (5)

This product has been tested on the following operating systems: Windows 2000 and has a average rating of 5

The last rating (5) has been submitted on 2000-11-01 12:00:00 by Anonymous running Windows 2000:
HP has released beta drivers for the OfficeJet 600 series.
Download drivers

HP DesignJet Color Pro CAD (5)

This product has been tested on the following operating systems: Windows 2000 and has a average rating of 5

The last rating (5) has been submitted on 2000-11-01 12:00:00 by Anonymous running Windows 2000:
Installs and prints without any problems under Win2k Pro German and English

HP ScanJet 4200Cse (5)

This product has been tested on the following operating systems: Windows 2000 and has a average rating of 5

The last rating (5) has been submitted on 2000-10-01 12:00:00 by Anonymous running Windows 2000:
I received the latest drivers for this scanner via the mail about a week ago, and my scanner is finally working just great now under Windows 2000.

HP Deskjet 990C (5)

HP 4100C Scanner (3)

This product has been tested on the following operating systems: Windows 2000 and has a average rating of 3

The last rating (1) has been submitted on 2000-06-01 12:00:00 by Anonymous running Windows 2000:
I can't install the software on mine at all. When I put the cd in it says the scanner is incompatible with the OS.