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Study: Fortune 100 lacks respect for online consumers
Posted by Philipp on: 2002-10-25 22:51:14 [ Print | Permalink ]

CONSUMERS SENDING QUERIES to some Fortune 100 companies' sites could probably get a more rapid response by driving to the airport, booking a flight to the company's headquarters and talking to a customer representative there, a new study reveals.

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News Source: InfoWorld

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