need help with installing new operaating system on daughter's pc

when pc is turned on after bios screen it goes black and leaves this message; invalid boot. ini file, booting from c/windows, <windows root>/system32/hal. dll missing or corrupt. She says that she was hacked into by someone.

Everything New Technology 1823 This topic was started by ,



data/avatar/default/avatar04.webp

1 Posts
Location -
Joined 2005-05-03
when pc is turned on after bios screen it goes black and leaves this message; invalid boot.ini file, booting from c/windows, <windows root>/system32/hal.dll missing or corrupt. She says that she was hacked into by someone. Does anyone know how to fix this problem? I'm very new at all this.
thanks

Participate on our website and join the conversation

You have already an account on our website? Use the link below to login.
Login
Create a new user account. Registration is free and takes only a few seconds.
Register
This topic is archived. New comments cannot be posted and votes cannot be cast.

Responses to this topic



data/avatar/default/avatar26.webp

690 Posts
Location -
Joined 2004-05-06
Boot off the XP CD and do a repair install over the existing Windows installation to fix these files.
 


data/avatar/default/avatar21.webp

316 Posts
Location -
Joined 2004-08-23
When you get it back up and working, visit windows update and download the updates, install antivirus and a firewall and also scan your pc regularly with Spybot and/or Ad-aware.
 
I'd recommend Trend Micro's Internet Security suite. It has a good firewall (similar to Zone Alarm), Spam filter, plus parental control, spyware detection and of course antivirus. I also found it not to slow down the machine to a crawl and also it updates automatically without a hitch (these 2 problems I had with Norton).
 
Trend Micro should shout if it sees anykind of trojan activity, hence (hopefully) not repeating what has already happened.
 
Good luck