Microsoft has dabbled in online collaboration before. The SharePoint service might not have set the world alight, but it was a dependable package. Microsoft Office 365 unites SharePoint with the online version of Microsoft Office ? Office Web Apps. Since the launch of Windows Phone 7, Microsoft has been more focused than ever on smartphones, and its renewed interest in this market has led to some useful smartphone integration. The 2010 versions of Microsoft Exchange and Lync are also included, offering good features for small businesses.