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TechNet Webcast: Self-Service Password Reset Solutions with Microsoft Speech Server (Level 200)
Posted by Bob on: 05/18/2005 08:02 PM [ Print | 0 comment(s) ]
Does your organization still manually answer the phone to reset forgotten passwords, losing between $15 and $30 per incident according to industry analysts? Switching to a telephony-based self-service solution lowers this cost dramatically, freeing up your people to do better things. Until recently, switching to telephony-bases self-service was complicated. Now, however, Microsoft Speech Server, a member of the Windows Server System, integrates telephony-based speech recognition with your IT in...
02/12/2001 10:07 PM: Just ordered Technet Plus/Windows XP? (4) by CM