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Can't read email in Outlook Express??!!
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gilgamesh
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Posts: 79
Joined: 2002-09-04
Member No.: 12834
Icon 2004-04-01 20:09:56

Today my Outlook Express decided to screw up. I can no longer read the text of email. I can recieve them, but when I click on them to read them, I can't see anything in the message body. This goes for just recieved emails as well as old stored emails as well. Can someone help me out? Thanks.

Post #137506
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Marker0077
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Posts: 88
Joined: 2004-01-31
Member No.: 26633
Icon 2004-04-06 18:53:23

You're going to have to know your smtp server & pop email addy & all that kind of stuff, I recommend you call your ISP for help on this matter (I'm guessing that's whom your pop mail is with).

Hope this helps,
- Marker0077

Post #137625
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AlecStaar
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Posts: 51
From: A discrete point in the Space-Time continuum...
Joined: 2001-02-09
Member No.: 5224
Icon 2004-04-07 10:44:03

Originally posted by gilgamesh:
"Today my Outlook Express decided to screw up. I can no longer read the text of email. I can recieve them, but when I click on them to read them, I can't see anything in the message body. This goes for just recieved emails as well as old stored emails as well. Can someone help me out? Thanks."


Do check what marker said, be SURE your servers are right... sounds like they are though, if you can get the mails.

SO... that said, it sounds like your preview pane settings are set for security (Outlook of all types iirc, preview pane actually executes any macros in Word composed html files, so it is shutdown by patches for security's sake iirc in a patch again, iirc).

Check your outlook settings here:

Tools menu, Options, Read Tab... be sure that, for instance, your "Automatically download message when viewing in the Preview Pane" is checked off (so the preview pane works right, IF you choose to use it that is... be aware, it has potential security consequences if you don't use an antivirus program to filter first!).

The Security Tab is another one to look @: It has a settings in it in a checkbox (the one I allude to above) of - "Do not allow attachments to be saved or opened that could potentially be a virus"... this one's a BIT 'overzealous' because it blocks things that might NOT be a virus too, from view.



* Also, do you use ANY 3rd party POP mail filtration programs that interject a local email server daemon?

(That's basically a 'front/filter' on port 110 pop mail that sits on your system locally acting as a proxy more-or-less).

That proxy intercepts requests directed to that port & filters them for spam (usually bayesian string comparison testing) or viral content (viral signatures content comparison) prior to email client programs like outlook parsing email header & body content as well as attachments.

See, many antivirus progs do this like Norton, AVG, etc. do this measure as well & they sit resident as local email server daemon programs that check for viruses in email (a known & hugely exploited way to spread them).

Also, do you use ANY spam filtering program like POPMail 2.x for example? If so, please make sure they are operating properly (reinstall USUALLY will fix that)).

If either is malfunctioning after that, there are fixes for this, like using certain localhost/127.0.0.1 entries in your hosts file (for Norton AntiVirus for example), you will see what you see (which is nada right now).

We can work on that if the above advice does not help, & it only takes minutes to correct as well...

APK

P.S.=> Get back to us if this does not work... apk
[Edited by AlecStaar on 2004-04-07 11:23:06]

Post #137649
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Defiant005
Member


Icon 2004-04-14 10:45:43

I'm having the same trouble as he is. I have all my settings in Express just as you described they should be. I do use a program called POP Peeper, but it's just a mail notification program. It just sits in the background, checking for new mail every five minutes and playing a sound when I've got new mail. It doesn't do any automatic filtering or anything. The only other program I have is eTrust's EZ Anvtivirus and Firewall, and they are at their minimalest setting. In fact, I don't think the antivirus software even checks email. (Just checked, it doesn't mention it anywhere...)

This seems to all have started just after I uninstalled Winamp. Coincidence? Any ideas?

Thanks,

Defiant005

Post #137821
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AlecStaar
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Posts: 51
From: A discrete point in the Space-Time continuum...
Joined: 2001-02-09
Member No.: 5224
Icon 2004-04-14 12:46:29

Originally posted by Defiant005:
"I'm having the same trouble as he is. I have all my settings in Express just as you described they should be. I do use a program called POP Peeper, but it's just a mail notification program. It just sits in the background, checking for new mail every five minutes and playing a sound when I've got new mail. It doesn't do any automatic filtering or anything. The only other program I have is eTrust's EZ Anvtivirus and Firewall, and they are at their minimalest setting. In fact, I don't think the antivirus software even checks email. (Just checked, it doesn't mention it anywhere...)

This seems to all have started just after I uninstalled Winamp. Coincidence? Any ideas?

Thanks,

Defiant005"


Sounds like (from having had to rewrite my own function in a software suite I have been building for the last 7 ++ years or so for POP mail periodic checks) the problem is in the email checker...

Sometimes, the popmail checking programs out there cannot logon in time/fast enough waiting on the remote server!

When that happens? They often 'screw up' throwing errors, but not releasing their hold on the account to logon to!

They err/abend, & still hold the POP mailbox open on the server...

If this happens, & if it's open, & your ISP/BSP doesn't allow multiple logons to a single email box?

Your problem's there... & that's a problem in the popmail checker 9/10 times.



* I went thru it in my code, & lessened the timeout period & my remote email checker (part of the trayicon resident command center integrator of the suite) & now?

She works properly & CONSISTENTLY (more important) now. I know it can be a problem in popmail checkers...

Could it also be in your antivirus program? Possibly... but, I have to lean to the email checker first.

APK

P.S.=> Personally, I'd suggest running OE or other email client w/out the popmail checker running, I'd wager this IS the problem from having written code of this type... See what happens then w/out running the popemail checker first... apk

Post #137826
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truelori
Junior Member


Posts: 1
Joined: 2004-04-19
Member No.: 29345
Icon 2004-04-19 13:11:28

I am having the same problem as well, and I think the part you are missing in your replies is that it's on OLD mail, too. It's not just the preview pane that's blank, it's whether I forward it, reply to it, do anything to it, I still can't read it. It's blank.

I did delete some temp files last night but they were only temp files .... and I didn't notice the problem after I deleted them but when I rebooted this morning.

Any clues as to what could have started this and especially how to fix it?

Thanks

Lori

Post #137980
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bakroe
Member


Icon 2004-04-21 16:55:20

To fix Outlook Express empty message body problem
do the following.
Click START --> RUN ->"regsvr32 inetcomm.dll"

Hope this will help.
Regards, Bakroe

Post #138051
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fixati0n
Junior Member


Posts: 2
From: Elkton, MD
Joined: 2004-04-23
Member No.: 29456
Icon 2004-04-23 09:47:28

Originally posted by bakroe:
"To fix Outlook Express empty message body problem
do the following.
Click START --> RUN ->"regsvr32 inetcomm.dll"

Hope this will help.
Regards, Bakroe"

I've had numerous people I talk to with this issue. I have had this work and not work. It's a toss up.

Post #138118
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ncbandit
Junior Member


Posts: 1
Joined: 2004-05-07
Member No.: 29785
Icon 2004-05-07 13:04:43

"regsvr32 inetcomm.dll" worked great for me! It took all of 3 seconds...

Post #138665
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Brento
Junior Member


Posts: 1
Joined: 2004-05-11
Member No.: 29898
Icon 2004-05-11 22:47:38

I had the same problem as described in this thread.
Thanks for the quick and easy solution. As I typed
this and fixed my problem, It brought back a memory
of a few days ago when I was running Ad-Watch. I
remember a few things popping up that day, and I
stopped them from being executed when Ad-Watch warned
me. Apparently not allowing "inetcomm.dll" to run
has caused this problem. I would imagine that the
ones that are experiencing this problem right now
probably did the same thing I did....

Again, Thanks for the help! And thanks to google
for sending me to this site/forum for the answer to
my question... "outlook express blank email"

-- Brento

Post #138805
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mf007
Junior Member


Posts: 1
Joined: 2004-06-05
Member No.: 30455
Icon 2004-06-05 20:34:22

"regsvr32 inetcomm.dll" worked great for me! It took all of 3 seconds...

Working for me, 3 seconds, on outlook express 6.0

Thanks!

Post #139525
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sheeptender
Junior Member


Posts: 1
Joined: 2004-06-30
Member No.: 31936
Icon 2004-06-30 17:36:37

The "regsvr32inetcomm.dll" worked for me too. What do you think caused the O.E. promblem to begin with? I've never had this trouble before.
thanks,
sheeptender

Post #140642
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n0de
Junior Member


Posts: 2
Joined: 2004-07-03
Member No.: 32171
Icon 2004-07-03 02:24:26

I am having this problem - although its on 98 - the problem is i have to run the regsvr32 inetcomm.dll cmd each time I reboot.

Anyone with any ideas?

I have spent about 6 hours so far - reverting back to older version of inetcomm.dll just made things worse - causing mail to not download from POP server.

I have gone thru the uninstall proccess removing registry keys and then reinstalled OE6 - but no change.

Is a family friends PC - old people not wanting to go to XP and the PC was only reformatted in May this year.

thx in advance

Post #140770
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Alec§taar
Account Disabled


Posts: 207
From: A discrete point in the Space-Time Continuum...
Joined: 2001-04-17
Member No.: 5614
Icon 2004-07-03 07:15:09

Originally posted by n0de:
"I am having this problem - although its on 98 - the problem is i have to run the regsvr32 inetcomm.dll cmd each time I reboot.

Anyone with any ideas?"


Good fix, makes sense: Re-register a missing GUID for a .DLL OLEServer/ActiveX control & she works again!

HOWEVER: Something is unregistering that Active X/OLE server .DLL file on you guys! In your case every bootup, which is rather "odd", but hear me out WHY I mention this:

Did you guys run ANY registry cleaning programs? If so, which one did you all use?? I have a reason for asking this -

* Some registry cleaning programs expose TypeLibraries and ClassIdentifiers as well as ActiveX controls to remove as "bad registry entries" is why!

Fact is, that in one I designed, early on, it too was doing this so in its engine/algorithms for search to the "Help & Support" function in WindowsME/XP!

So to fix it? Well, I filtered out WHOLESALE, any removal of TypeLib/CLSID entries in the registry against listing as removal candidates for the user to purge from their registries (this makes alot of sense to leave those in place so the OS & programs can use those GUID marshalled ActiveX/OLEServer .dll-.ocx files functions)

Once that was done? My program did not have that happen anymore to anyone that used my "APK Registry Cleaning Engine 2002++ SR-1" onwards to today's present SR-7 generation #7 release of that program on my part.

ANYHOW:

That is a potential candidate for what may be causing you trouble here, because when you register a .DLL or .OCX of ActiveX/OLEServer variety (modern Dynamic Link Libraries essentially), a "GUID" (globally unique identifier) is used... & in your case? It appears to be getting 'unregistered' each time you startup your system!

Some FYI - Those guids are those LONG 32-bit mixes of numbers/letters you see in the registry. If they are gone, the system + apps cannot "marshall" (call to their functions & instance that file) those files to use them.

APK

P.S.=> Updates (or, reinstallations) of OutlookExpress & Internet Explorer to their latest models (6.x) cannot hurt either! Why?

Well, that can fix ALL of the files needed by those programs .exe files such as ActiveX controls &/or OLE Server .DLL files which are missing their GUIDS in the registry (hence, why you guys have to re-register them as the fix above that works does) IF any others were inadvertently removed by other registry cleaner programs that do NOT account for the dangers of CLSID/TypeLib/GUID removals... apk

[Edited by Alec§taar on 2004-07-03 07:56:30]

Post #140775
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n0de
Junior Member


Posts: 2
Joined: 2004-07-03
Member No.: 32171
Icon 2004-07-03 22:00:59

The problem started after no changes that the owners of the PC now about, as I said they are old.

No registry clean up tools were used, and as I stated a new install of OE did not help, even after following anothers advice of renaming the reg keys
HKEY_USERS\DEFAULT\Software\Microsoft\Outlook Express
HKEY_USERS\DEFAULT\Software\Microsoft\WAB
HKEY_LOCAL_MACHINE\Software\Microsoft\WAB

even using the orig version of OE, v4, it still had same problem - install OE6 from a PC magazine disk - no change.

thanks for the explanation - already knew about the GUID, but it helps to have it clarified.

any help at this point is very appreciated

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Alec§taar
Account Disabled


Posts: 207
From: A discrete point in the Space-Time Continuum...
Joined: 2001-04-17
Member No.: 5614
Icon 2004-07-04 12:38:27

Are they using HOTMAIL by any chance?

I know that if I set my hotmail (rather IE security settings) TOO high (blocking cookies mostly) I cannot send emails, but I do NOT know if this affects reading new mails though.

I use hotmail via OE & Outlook 2003, & if and when I set IE security settings 'to-the-max' (& did so recently because of the new BHO ie helper threats now exposed recently online & Ms' advice to do so) it gives me problems utilizing hotmail servers.

* This might also hold true for things like yahoomail etc., but I don't have experience with that server for publicly accessible via webpage type emails, but I do with hotmail though.

(Look into that, try lower security settings in IE, just for experiment, & then try OE again... that is, IF those folks you are fixing this for use some form of public email servers like hotmail, yahoo, gmail, etc.)

APK

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IAMSKINZ
Junior Member


Posts: 1
Joined: 2004-08-20
Member No.: 37466
Icon 2004-08-20 08:46:47

Hi...

I had this issue also and found this through Google.
Ok, nothing here helped my issue so I thought I would report what did resolve this for me.

I changed the default location of the stored messages.

I created a folder called Outlook Express.
C:\Douments and Settings\My Name\Local Settings\Application Data\Outlook Express (just to keep it close to default in Win XP Pro)

Click the following in Outlook Express:
Tools > Options > Maitenance
Locate this: Click here to change the location of your message store.
Click on "Store Folder..."
Click "Change"
Navigate to the folder you created and hi light it.
Click "OK"
Click "OK"
Reboot.

It will rebuild your message store to the chosen one upon restarting Outlook Express.

This worked for me and I hope it may help someone else.

Thanks...

Post #143939
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kliddle
Junior Member


Posts: 1
Joined: 2004-11-03
Member No.: 46252
Icon 2004-11-03 23:04:20

I too had this can't read messages in outlook express deal. I had just run an adware removal tool and probably was not paying enough attention to what it was doing. I was able to put it back with the regsrv32 inetcomm.dll. I wish I could remember the name of it to warn people. I think it messed up my PCCILLIN software too, it no longer loads in the task bar and I am afraid it may not be doing much of anything at this point. Live and learn.

Post #149492
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sfinks
Junior Member


Posts: 1
Joined: 2005-04-24
Member No.: 64078
Icon 2005-04-24 04:27:07

Originally posted by gilgamesh:
"Today my Outlook Express decided to screw up. I can no longer read the text of email. I can recieve them, but when I click on them to read them, I can't see anything in the message body. This goes for just recieved emails as well as old stored emails as well. Can someone help me out? Thanks."


I believe, that links can help you...
Repair Outlook Express
Outlook express repair
Repair express outlook

Post #161597
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