Diamond &lexmark Two companys i put on my never buy from

This is a discussion about Diamond &lexmark Two companys i put on my never buy from in the Windows Hardware category; So far the support from Diamond and Lexmark about win2k has sucked no updates they stoped answearing the phones and e-mail. I purchased a ati video card this weekend at least they give updated reports and beta driver till they get the full vertion of the drivers out.

Windows Hardware 9627 This topic was started by , . Last reply by ,


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23 Posts
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So far the support from Diamond and Lexmark
about win2k has sucked no updates they stoped
answearing the phones and e-mail.
I purchased a ati video card this weekend
at least they give updated reports and beta driver till they get the full vertion of the drivers out.
 
My lexmark 7000 is still a paper weight.
looking like no fix in the near future.
 
 
Sorry had too just say that as nice as posible
 
Wallaby

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Mar 6
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113 Posts
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I have to agree with you on the Lexmark issue. I also have a Lexmark printer which I can only use in win98 or NT4. I wrote to Lexmark twice asking if they are planning on writing drivers for Win2k, so far no answer.
 
I guess, I should've bought that HP printer...
 
As far as Diamond is concerned, I have a Viper V550 and I haven't had any problems with it. But then again I've never had to contact their customer support...

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No. You shouldn't have bought the HP. HP is being very obnoxious about their win2k support, especially with scanners. The real issue is that for the most part HP is selling you a software package, not a hardware item. The hardware is incidental. For NT (read business users) they want you to buy a business level scanner or printer with the same features and resolutions as the high end consumer models but with a slightly different software package. If they don't support the low-end stuff with driver updates then they force NT/2000 users to fork over for the pricey hardware because of perceived "business-class" functionality that in reality is no different than good quality consumer-grade goods.
 
[This message has been edited by Aegeas (edited 07 March 2000).]

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They are all pissing me off!
 
I originally had an HP 660C inkjet, which is basically useless now, doesn't print worth a damn. Stupid thing gets so dirty inside with ink (cleaned it bi-monthly, and only light use).
 
I "upgraded" to a Lexmark Z11 which I was actually really happy with (except for black/color cartridge swapping), until I upgraded to NT4 and then Win2k. No support for either OS with that printer.
 
Now I got ahold of a Canon BJC-6000, and I'm happy again.
 
Whoops, almost forgot Diamond...have their Monster Sound MX-200...paperweight too, no NT or Win2K support. Had to go back to my AWE64, good old Creative, works everytime.
 
Time to post some Ebay items.....
 
-AciD