j_a_rasheed
Hi,
During a Symantec Antivirus scanning the following message is displayed in the Threat History of the slave server: "Primary Action: Delete infected File Secondary Action: LeaveAlone(Logged only) Action Description: The file was left unchanged" .
This problem is occuring on several computers which are on the network. There is a slave server that scans and updates the different virus definition file on these computers.
How should be get rid of these threats?
Pl Help
regards
Rasheed
***
During a Symantec Antivirus scanning the following message is displayed in the Threat History of the slave server: "Primary Action: Delete infected File Secondary Action: LeaveAlone(Logged only) Action Description: The file was left unchanged" .
This problem is occuring on several computers which are on the network. There is a slave server that scans and updates the different virus definition file on these computers.
How should be get rid of these threats?
Pl Help
regards
Rasheed
***
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Responses to this topic
Myke
I would make a physical note of these threats (e.g. the threat's name, the file that is infected) and go to Symantec's website to research the threat. Some threats cannot be removed by the SAV client and require manual removal.
The details of the particular threats that your PC has been exposed to will help you to find out if you are really infected or not. If so, then the threat details almost always have information on how to remove it from your PC. Keep in mind that these threats might be quite a pain to remove, so you'll have to be patient with it. Other times, Symantec offers tools that you can run on your PC which will automatically remove the virus, including making the necessary registry changes, if any were made by the virus.
Another thing to make a mental note of is that the threat history contains a list of all threats which have been discovered by the program on your PC since you installed SAV. It is possible that you may have already removed the threat from your PC if a search of your computer yields no results of a particular threat.
The details of the particular threats that your PC has been exposed to will help you to find out if you are really infected or not. If so, then the threat details almost always have information on how to remove it from your PC. Keep in mind that these threats might be quite a pain to remove, so you'll have to be patient with it. Other times, Symantec offers tools that you can run on your PC which will automatically remove the virus, including making the necessary registry changes, if any were made by the virus.
Another thing to make a mental note of is that the threat history contains a list of all threats which have been discovered by the program on your PC since you installed SAV. It is possible that you may have already removed the threat from your PC if a search of your computer yields no results of a particular threat.
