Urgent help needed!
This is a discussion about Urgent help needed! in the Windows Hardware category; I just ran Windows Update for 2K which is on my D: partition. It said it had a few things to update including a device driver for my display adapter. fter running, it said that the display adapter had failed to be installed properly but the other had worked fine.
I just ran Windows Update for 2K which is on my D: partition. It said it had a few things to update including a device driver for my display adapter.
fter running, it said that the display adapter had failed to be installed properly but the other had worked fine.
I rebooted as told but then I get a blue screen telling me there is a problem with a device.
I can get all the text if required but the jist of this is, I can't get into 2K, all the options in the F8 menu lead to the same blue screen, safe-mode included.
What can I do?
Is a repaired installation my only option and what will I lose if I do this?
TIA
Mark
fter running, it said that the display adapter had failed to be installed properly but the other had worked fine.
I rebooted as told but then I get a blue screen telling me there is a problem with a device.
I can get all the text if required but the jist of this is, I can't get into 2K, all the options in the F8 menu lead to the same blue screen, safe-mode included.
What can I do?
Is a repaired installation my only option and what will I lose if I do this?
TIA
Mark
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Mar 12
Mar 12
0
2 minutes
Responses to this topic
OP
Ok, this is the error message:
STOP: c000026c {Unable to Load Device Driver}
\SystemRoot\System32\Drivers\Amps2prt.sys device driver could not be loaded
Error Status was 0xc0000221
Then the rest is standard suggestions.
Does this help?
Thanks again
Mark
STOP: c000026c {Unable to Load Device Driver}
\SystemRoot\System32\Drivers\Amps2prt.sys device driver could not be loaded
Error Status was 0xc0000221
Then the rest is standard suggestions.
Does this help?
Thanks again
Mark
disconnect the mouse.
OP
I am posting this from 2K, I managed to get in before I read this.
Indeed, the file in question is related to my mouse, I discovered this when I booted into 98 and looked at the properties of the file in question.
I deleted the file and I could boot into 2K but without a pointer.
I uninstalled and reinstalled the mouse drivers and the problem came back.
So at the moment I have 2K that has no advanced mouse features.
Why would this suddenly happen though? I even repaired the installation but the problem now exists everytime I try to install my mouse program.
If I unplug the mouse, what difference will it make if it is the driver that is causing the problem?
Thanks for the help.
Mark
Indeed, the file in question is related to my mouse, I discovered this when I booted into 98 and looked at the properties of the file in question.
I deleted the file and I could boot into 2K but without a pointer.
I uninstalled and reinstalled the mouse drivers and the problem came back.
So at the moment I have 2K that has no advanced mouse features.
Why would this suddenly happen though? I even repaired the installation but the problem now exists everytime I try to install my mouse program.
If I unplug the mouse, what difference will it make if it is the driver that is causing the problem?
Thanks for the help.
Mark
