USB won't install

This is a discussion about USB won't install in the Windows Hardware category; Under windows 2000 device manager it lists my universal serial bus controllers as an Intel 82371AB/EB PCI to USB Universal Bus Controller, but says: Your computer's system firmware does not include enough information to properly configure and use this device.

Windows Hardware 9627 This topic was started by , . Last reply by ,


data/avatar/default/avatar29.webp

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Under windows 2000 device manager it lists my universal serial bus controllers as an Intel 82371AB/EB PCI to USB Universal Bus Controller, but says: Your computer's system firmware does not include enough information to properly configure and use this device. To use this device, contact your computer manufacturer to obtain a firmware or BIOS update. (Code 35)
 
Click Troubleshooter to start the troubleshooter for this device.
 
I have a Epox kp6-bs m/b. As far as I know windows is detecting the right usb controller.
 
I have flashed the latest bios (from 3/6/2000), check the Epox website for usb drivers (there weren't any), tried looking at intels site but couldn't find anything, and checked microsofts compatible hardware list, and it said it supported this usb controller.
 
I've tried uninstalling it and letting windows detect and install it on next boot-up. No luck yet. Anybody have any suggestions?
 
thanks

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Apr 24
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Apr 25
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data/avatar/default/avatar30.webp

1 Posts
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Joined 2000-04-21
Check your BIOS and switch MPS from 1.4 to 1.1 and you should be fine.

data/avatar/default/avatar29.webp

11 Posts
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Joined 2000-04-24
OP
Cool, that worked. I never would have thought to try that. So what did I do by changing that?
 
Thanks.