What I have personally noted with Norton Utilities or Norton SystemWorks is this:
You need to install it RIGHT after you put in your Operating System (fresh install preferred of this, not upgrade type) & drivers for your peripheral cards/boards.
(Usually, this I have found holds true for Microsoft Office versions as well mind you, as an 'aside' here on a related note. If & when I use MS-Office (any build version) OR Norton stuff? I put them in RIGHT AWAY, once my OS is loaded & all drivers for equipment are installed too... the first 2 things to install imo, IF you use either of them!)
* You do that? Usually, it will work-out well...
APK
P.S.=> If not, you get what you are seeing... & you're not alone I guess is what I am trying to say: I've seen that before myself as well! apk