mimi_puss
Hi, I have a PB Laptop it was working fine until yesterday,now everytime i press a key on the keyboard (any key) the computer freezes and has to be restarted. The mouse is working fine and all the programs but as soon as i touch the keyboard it freezes, so i cannot type anything. PLease help, my husbund attempted to enter Safe mode but presing the f8 key caused it to freeze. I am not very good at fixing computers so please help. thank you
Participate on our website and join the conversation
This topic is archived. New comments cannot be posted and votes cannot be cast.
Responses to this topic
Sampson
Since the mouse works. The first and easiest thing to do is to see if you have picked up a virus or trojan that may have caused it. Whatever program you have for anti-virus, run it. Then, if you have Ad-aware, spybot search and destroy or even microsoft's anti-spyware, run them. Do that first, then we will try other remedies. Ad-aware: http://www.majorgeeks.com/download.php?det=506
spybot: http://www.majorgeeks.com/download.php?det=2471
If you don't have these you can click on the url's above to get them. Then install them.
spybot: http://www.majorgeeks.com/download.php?det=2471
If you don't have these you can click on the url's above to get them. Then install them.
billy noclue
Had the same problem on my Packard Bell Easynote E2. Found a solution on the PB forum: http://forum.packardbell.com/en/viewtopic.php?t=34859
Basically you need to disconnect the power cable, take out the battery, and hold down the power button for about 30 seconds. I guess it resets the BIOS. Or something. Anyway, worked for me. Good luck.
Basically you need to disconnect the power cable, take out the battery, and hold down the power button for about 30 seconds. I guess it resets the BIOS. Or something. Anyway, worked for me. Good luck.
